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Omni Customer Support 1.0
Customer Support Knowledge Base Software Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
Released: 2007-11-27
License: $69.00
Publisher: Omni Customer Support
Language: English
Platform: Vista, Windows, Mobile
Requirements: Java 1.4+
ManageEngine SupportCenter Plus 6.5
Web-based Customer Service & Support Software SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-05
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows, Linux
Requirements: P III 1Ghz & more, 256 MB RAM
Live Chat Software for Customer Support 1.5
Add live chat on your website : Live2Support Increase sales and improve customer service delivery by adding live chat to your web site. Watch visitors on your web site in real time. Interact proactively through chat invitations. Fully customizable visitor interface. One click installation within minutes. Transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer and duration of chat session. 15-day no-risk free trial.
Released: 2007-10-15
License: $9.99
Publisher: Live2Support Inc.
Language: English
Platform: Vista, Windows
Requirements: Windows or Web base on MAC & Linux
LivehelpGenie 3.2
Free Sign up at www.livehelpgenie.com LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/freetrials.html
Released: 2007-03-16
License: $12.00
Publisher: MindGenies
Language: English
Platform: Windows
Requirements: Microsoft .NET Runtime, Windows98 and Above

Its really easy to use with all the features. I have downloaded this software for my website and i am really happy with its performance, this software carries all the features at the reasonable...

Polar Help Desk 4.1
Web based help desk for small businesses. Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Released: 2006-03-30
License: $200.00
Publisher: Polar
Language: English
Platform: Windows
SupportCenter 2.0.0
Support Center - Helpdesk Software SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
Released: 2007-08-13
License: $99.00
Publisher: Quality Unit, s.r.o.
Language: English
Platform: Windows, Linux
Requirements: PHP 4.2.x, Mysql 4.1
Solid File System 3.1
Single - file virtual file system Solid File System is a single - file virtual file system that uses one file on the media (such as hard drive, CD-ROM, database or file resource) for storing the data. It can be used to preserve integrity of application data, store metadata or keep revisions of the information streams. Solid File System supports journalling, multiple streams per file, unlimited storage file size, file and storage metadata, encryption, compression, symbolic links.
Released: 2006-12-12
License: $324.00
Publisher: EldoS Corporation
Language: English
Platform: Windows, Linux, Mobile
Polar Help Desk Free 4.1
Web based help desk for small businesses. Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Released: 2007-02-19
License: Freeware
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Microsoft .NET Framework Version 1.1, MS SQL Server 2000 or MS SQL Server 2005 Express or MS SQL Server 2005; Client Requirements: MS Internet Explorer 6.0 or b

Polar helpdesk not working after installation Hi,

After installing Polar help desk successfully, the application fails to load , i have checked iis port everything seems to...

SimpleHelp 3.3
Support your customers by remote access. Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $395.
Released: 2008-08-01
License: $395.00
Publisher: SimpleHelp Ltd
Language: English
Platform: Windows, Linux
LIVECHAT Contact Center 5.5
Live chat software for web customer service LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.
Released: 2008-05-06
License: $36.00
Publisher: LIVECHAT Software
Language: English, Polish
Platform: Vista, Windows, Mobile
Requirements: 128MB RAM, 20MB hard disc space
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